Legal
Privacy Policy
This page is maintained by Two Oceans Luxury Travels to answer common privacy questions about our services. It is not a certification or legal advice and may be updated from time to time.
1. Introduction
Two Oceans Luxury Travels respects your privacy. This policy explains how we collect, use, store, and protect personal information when you use our website or make a reservation.
2. Information we collect
We may collect information you provide directly, such as your name, email address, phone number, pick-up and drop-off details, and booking preferences. We may also collect technical data like your IP address and browser type through standard website analytics.
3. How we use your information
We use your information to process reservations, communicate about your booking, improve our services, and respond to enquiries. We do not sell your personal information to third parties.
4. Sharing your information
We may share your information with trusted service providers who help us operate the business, such as payment processors, insurance providers, and transport partners. These providers are only given the information necessary to perform their services.
5. Cookies and analytics
Our website may use cookies and similar technologies to improve your experience and analyse traffic. You can manage cookie preferences through your browser settings.
6. Data retention
We keep your personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your rights
You may have the right to access, correct, or delete your personal information, depending on applicable law. To make a request, please contact us using the details below.
8. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@twooceanslux.co.za.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically.
Effective date: 2026.